SECTORS

AI workers for every revenue motion

Practical, sector-wise use cases mapped to Terrapin’s three digital workers—so SMB teams can acquire customers, convert opportunities, and support customers autonomously.

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24×7 executionOmnichannel: web, WhatsApp, voiceBuilt for Indian SMBs

Sector-ready playbooks

Campaigns, scripts, and workflows tuned to your industry.

Full-funnel automation

From awareness to payment to post-sale support.

Always-on response

Lead follow-ups and customer replies without delays.

Works across channels

Website, WhatsApp, email, and voice workflows.

SECTOR PLAYBOOKS

Use cases by industry

Each sector below shows how the three AI workers map to real operational outcomes. Choose a playbook, then tailor the copy and rules to your business.

BFSI

Banking & Financial Services

AI Digital Growth Worker

  • Runs loan, insurance, and investment awareness campaigns
  • Generates leads for credit cards, loans, and wealth products
  • Builds landing pages for product campaigns
  • Educates prospects through content and follow-ups

AI Sales Executive

  • Qualifies leads for loans, policies, and financial products
  • Books advisor meetings
  • Generates quotations for insurance/investment products
  • Tracks customer onboarding journey

AI Customer Support Executive

  • Answers policy, claim, EMI, and account queries
  • Opens claim/service requests
  • Tracks escalations and compliance workflows
  • Sends renewal reminders
FMCG

FMCG & Distributors

AI Digital Growth Worker

  • Promotes products across digital channels
  • Runs retailer/dealer campaigns
  • Generates B2B and B2C orders
  • Manages distributor onboarding campaigns

AI Sales Executive

  • Takes repeat orders from dealers and retailers
  • Runs replenishment reminders
  • Creates quotations and sales orders
  • Pushes promotions and schemes

AI Customer Support Executive

  • Handles order status and delivery queries
  • Manages complaints and returns
  • Tracks replacement workflows
  • Collects distributor/retailer feedback
Real Estate

Real Estate

AI Digital Growth Worker

  • Generates property leads from ads and social campaigns
  • Builds project microsites and landing pages
  • Creates property content and virtual campaign flows
  • Nurtures prospects automatically

AI Sales Executive

  • Qualifies buyers and investors
  • Books site visits
  • Shares quotations and payment plans
  • Follows up till booking closure

AI Customer Support Executive

  • Handles buyer queries post-booking
  • Tracks documentation and payment milestones
  • Coordinates possession updates
  • Resolves customer complaints
Education

Education

AI Digital Growth Worker

  • Runs student enrollment campaigns
  • Creates admission pages and course microsites
  • Publishes course content and engagement campaigns
  • Generates inquiry leads

AI Sales Executive

  • Qualifies student inquiries
  • Books counseling sessions
  • Sends fee proposals and enrollment forms
  • Follows up for admissions closure

AI Customer Support Executive

  • Handles student/parent queries
  • Opens academic/admin support tickets
  • Tracks fee reminders and class updates
  • Collects feedback
Healthcare

Healthcare (Hospitals & Clinics)

AI Digital Growth Worker

  • Creates hospital websites and doctor profiles
  • Runs health awareness campaigns
  • Promotes specialties and packages
  • Generates appointment leads

AI Sales Executive

  • Books consultations and procedures
  • Follows up with patients for treatment plans
  • Generates quotations for packages/procedures
  • Processes advance payments

AI Customer Support Executive

  • Handles appointment, billing, and treatment queries
  • Opens service requests
  • Coordinates internal departments for issue resolution
  • Collects patient feedback and reminders
Automotive

Automotive (Dealers)

AI Digital Growth Worker

  • Runs campaigns for vehicle launches and offers
  • Generates test drive leads
  • Promotes accessories and service packages
  • Builds local dealer pages

AI Sales Executive

  • Qualifies buyers and books test drives
  • Shares quotations and finance options
  • Creates vehicle bookings and invoices
  • Upsells accessories and AMC packages

AI Customer Support Executive

  • Handles service booking and warranty queries
  • Tracks vehicle delivery updates
  • Opens service tickets
  • Sends service reminders and feedback requests

Not listed?Terrapin’s workers are adaptable—bring your process, rules, and channels, and we’ll map a playbook for your industry.

OPERATIONAL IMPACT

Designed for SMB speed

A few outcomes teams typically target when deploying always-on growth, sales, and support workflows.

24×7
Lead response & customer support coverage
3
AI workers covering the full funnel
Omni
Web + WhatsApp + voice + email workflows
Faster
Qualification, follow-ups, and ticket resolution
HOW IT WORKS

From sector to execution

A simple rollout path that keeps the scope clear and results measurable—ideal for SMB owners and investor diligence.

1

Choose a playbook

Select your sector use case and define channels, offers, and qualification rules.

2

Configure workflows

Set messaging, handoffs, and ticketing—aligned to your team’s operating rhythm.

3

Measure and iterate

Track lead quality, conversion velocity, and resolution time—then refine.

NEXT STEP

See your sector in action

Tell us your industry and channels. We’ll map a practical workflow for your three AI workers and outline what “autonomous” looks like for your revenue operations.

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Sectors | Terrapin Software Pvt. Ltd.