Catalogue sharing
Share products on WhatsApp, Instagram, Facebook and Google from one catalogue.
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App · CommerceFrom Terrapin eCommerce
Terrapin Social Commerce
Turn WhatsApp and Instagram chats into orders, from one catalogue
Sell on WhatsApp, Instagram, Facebook and Google from one catalogue, with orders, billing and payments handled in one place instead of across chats.
What you getFor SMBs
- ✓One catalogue on WhatsApp, Instagram, Facebook and Google
- ✓Orders from chats in one list
- ✓Payment links and billing
- 2Two users includedThe minimum; add more at any time
- 1yAnnual subscriptionSelf-service setup, or our team implements it
Features
Everything Social Commerce does for you
Every feature is included in every subscription. You pay only for the number of users.
Chat to order
Turn a chat into an order without retyping.
Payment links
Send a payment link; the payment lands on the order.
Order list
Every social order in one list with its status.
Billing
Every order produces its invoice.
Shipping
Pack and ship social orders with tracking.
Customer records
Repeat buyers recognised with their order history.
Broadcasts
Share new arrivals and offers with past buyers.
Differentiators
What makes Terrapin Social Commerce different
How the job usually gets done in a small business, and what changes with Terrapin.
Orders
Chats become orders
UsuallyOrders are scattered across WhatsApp and Instagram DMs.
With TerrapinEvery chat order in one list.
Payments
Paid without screenshots
UsuallyCustomers send payment screenshots that someone checks.
With TerrapinPayment links that land on the right order.
Catalogue
One catalogue everywhere
UsuallyProduct photos are re-shared from phones every time.
With TerrapinOne catalogue for every social channel.
Repeat
Repeat buyers recognised
UsuallyPast buyers are forgotten in old chats.
With TerrapinCustomer history and broadcasts to past buyers.
Broadcasts
Past buyers hear about new arrivals
UsuallyNew stock is posted once and most past buyers never see it.
With TerrapinNew arrivals and offers broadcast to past buyers.
Is Social Commerce right for you?
Social Commerce is for you if this sounds familiar
Eight everyday situations. Tap the ones that sound like your business. If three or more do, Social Commerce will pay for itself.
Most of your orders come through WhatsApp or Instagram
One place for every social order.
You verify payments from screenshots
Payment links that confirm themselves.
You re-send product photos to every customer
Share from one catalogue.
Orders get lost in long chat threads
Every order tracked with its status.
Customers ask for invoices and you make them by hand
Every order produces its invoice.
You don't follow up with past buyers
Broadcast new arrivals and offers.
Shipping details are copied from chats
Ship and track from the order.
You don't have a website store yet
Start selling from social, add a store later.
0 of 8 sound familiar so far.
Pricing
One simple annual price
Built for small and growing businesses that need one job done well, without paying for a full suite.
How to buy
From first look to live, in six clear steps
You always know what happens next, and nothing is final until you sign the agreement and pay.
- Explore
Go through the features, differentiators and FAQs, then get the deck and brochure or chat with us.
- Choose users and show interest
Pick the number of users (2 minimum) and how you want to set up, then click Show interest. This is not an order and the price is not yet final.
Choose users - Requirement discussion
Our sales team reaches out to understand your requirements, suggests the right app or set of apps, and sends you a proposal.
Requirements and proposal - Subscription
Once you accept the proposal, we share the agreement. After it is signed and payment is made, your subscription is issued.
Sign, pay, subscribe - Set up
Self-service setup with step-by-step guidance. Prefer our team to do it? Implementation is a one-time fee based on complexity.
Self-service - Go live and grow
Go live, track results and add users at any time as your team grows.
Add users any time
FAQ
Questions about Social Commerce
Tap a question to see the answer. Can't find yours?
Which channels does it work with?
WhatsApp, Instagram, Facebook and Google, from one catalogue.
Do customers need to install anything?
No. They buy through the chat and pay by link.
Who pays WhatsApp and gateway charges?
WhatsApp messaging and payment gateway fees are billed by those providers, outside the subscription.
Can I add a website store later?
Yes. Your own website store is what D2C Commerce does, from the same catalogue; it is part of Terrapin eCommerce, shown under Related apps.
How is it priced?
An annual subscription that includes two users, the minimum. Add more users at a per-user annual price. See the Pricing section for the amounts.
Is there a monthly plan?
No. The app is sold as an annual subscription only.
How do I buy?
Choose the number of users in Pricing and click Show interest. Our sales team reaches out to understand your requirements, suggests the right app or set of apps, and sends a proposal. Once you accept it, we share the agreement, and your subscription is issued after the agreement is signed and payment is made.
Is the price I see final?
No. Showing interest is not an order and does not guarantee the product will be sold at that price. The final price and scope are set in the proposal after the requirement discussion, and confirmed in the agreement.
Do I need implementation?
Not usually. Setup is self-service with step-by-step guidance. If you would rather have our team set it up, implementation is available as a one-time service. Pricing shows an estimated range; the actual budget is set in the requirement discussion, based on complexity.
Can I move to the full suite later?
Yes. Your records stay in place when you move up to the suite, so there is nothing to migrate.
Start with Social Commerce
Choose your users and show interest. Our team takes it from there.
