Bookable inventory
Seats, room nights or time slots sold like products.
Skip to contentPhone Overbooking No-shows Products Packages Calendar Payments Seasons
App · CommerceFrom Terrapin eCommerce
Terrapin D2C Services
Sell seats, rooms and slots online, without overbooking
Sell bookable services such as seats, room nights and appointment slots with capacity control, packages and add-on products, with catalogue, billing and payments included.
What you getFor SMBs
- ✓Seats, nights and slots as inventory
- ✓Capacity rules with tolerance
- ✓Packages, billing and payments
- 2Two users includedThe minimum; add more at any time
- 1yAnnual subscriptionSelf-service setup, or our team implements it
Features
Everything D2C Services does for you
Every feature is included in every subscription. You pay only for the number of users.
Capacity control
Strict capacity, no capacity count, or a tolerance you set.
Calendar view
See bookings by day, resource and slot.
Packages
Bundle services together, or with products.
Add-on products
Sell products alongside a booking on one bill.
Payments
Full payment or advance at booking.
Billing
One invoice for services and products.
Reminders
Booking confirmations and reminders to customers.
Differentiators
What makes Terrapin D2C Services different
How the job usually gets done in a small business, and what changes with Terrapin.
Capacity
No overbooking
UsuallyBookings by phone overfill some days and leave others empty.
With TerrapinCapacity rules, including a tolerance you set.
Online
Bookings at any hour
UsuallyCustomers can book only when someone answers the phone.
With TerrapinCustomers book and pay online at any time.
One bill
Services and products together
UsuallyServices and products are sold in different systems.
With TerrapinOne invoice for the booking and the add-ons.
Advances
Advances collected upfront
UsuallyNo-shows leave chairs and rooms empty with nothing paid.
With TerrapinTake an advance or full payment at booking.
Reminders
Fewer no-shows
UsuallyCustomers forget bookings and slots go empty.
With TerrapinConfirmations and reminders go out automatically.
Is D2C Services right for you?
D2C Services is for you if this sounds familiar
Eight everyday situations. Tap the ones that sound like your business. If three or more do, D2C Services will pay for itself.
Bookings come only by phone or WhatsApp
Online booking at any hour.
Some slots get double-booked
Capacity rules per slot or resource.
No-shows cost you money
Advances at booking and reminders.
You sell products alongside services
One bill for both.
You sell packages or memberships
Bundles of services and products.
Nobody can see the week's bookings at a glance
A calendar by day and resource.
Payments are collected at the counter after the service
Online payment at booking.
Demand rises and falls by season
Capacity and pricing you can adjust.
0 of 8 sound familiar so far.
Pricing
One simple annual price
Built for small and growing businesses that need one job done well, without paying for a full suite.
How to buy
From first look to live, in six clear steps
You always know what happens next, and nothing is final until you sign the agreement and pay.
- Explore
Go through the features, differentiators and FAQs, then get the deck and brochure or chat with us.
- Choose users and show interest
Pick the number of users (2 minimum) and how you want to set up, then click Show interest. This is not an order and the price is not yet final.
Choose users - Requirement discussion
Our sales team reaches out to understand your requirements, suggests the right app or set of apps, and sends you a proposal.
Requirements and proposal - Subscription
Once you accept the proposal, we share the agreement. After it is signed and payment is made, your subscription is issued.
Sign, pay, subscribe - Set up
Self-service setup with step-by-step guidance. Prefer our team to do it? Implementation is a one-time fee based on complexity.
Self-service - Go live and grow
Go live, track results and add users at any time as your team grows.
Add users any time
FAQ
Questions about D2C Services
Tap a question to see the answer. Can't find yours?
What kinds of services can I sell?
Anything with limited capacity: seats, room nights, appointment slots, classes or tours.
What is capacity tolerance?
A small allowance above capacity you choose, for example two extra bookings per slot to cover typical cancellations.
Can customers pay an advance?
Yes. Take an advance or the full amount at booking.
Who pays gateway charges?
Payment gateway fees are billed by the provider, outside the subscription.
How is it priced?
An annual subscription that includes two users, the minimum. Add more users at a per-user annual price. See the Pricing section for the amounts.
Is there a monthly plan?
No. The app is sold as an annual subscription only.
How do I buy?
Choose the number of users in Pricing and click Show interest. Our sales team reaches out to understand your requirements, suggests the right app or set of apps, and sends a proposal. Once you accept it, we share the agreement, and your subscription is issued after the agreement is signed and payment is made.
Is the price I see final?
No. Showing interest is not an order and does not guarantee the product will be sold at that price. The final price and scope are set in the proposal after the requirement discussion, and confirmed in the agreement.
Do I need implementation?
Not usually. Setup is self-service with step-by-step guidance. If you would rather have our team set it up, implementation is available as a one-time service. Pricing shows an estimated range; the actual budget is set in the requirement discussion, based on complexity.
Can I move to the full suite later?
Yes. Your records stay in place when you move up to the suite, so there is nothing to migrate.
Start with D2C Services
Choose your users and show interest. Our team takes it from there.
